Returns & Exchanges

At Iron Neck, we stand behind our training equipment and offer a 30-day return policy to ensure you are completely satisfied with your performance gains. If your gear isn't the right fit for your training regimen, we make the exchange and return process straightforward and efficient.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be generated for you to download and print directly from your email.

• 3.
  Pack Your Gear

  Securely pack the items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.